Support

Getting Started 5

• Signing up as a student
• Resetting a forgotten password (for students)
• Logging in to your Overgrad account
• Google Single-Sign-On
• Change Your Language in Overgrad

Exploring Colleges & Careers 12

• (For Students) Taking the Career Interest Survey
• (For Students) Searching for Careers
• Using the career filters
• (For Students) Completing Career Discovery
• Searching for individual colleges

View all 12

Tracking Your Progress 9

• [For Students] Managing Your Activities
• (For Students) Adding Interests, Awards, and Extracurriculars
• (For Students) Using the Course Planner
• (For Students) Uploading Documents to your Document Locker
• Accessing Document Locker Files (Student View)

View all 9

Applying to College 13

• Navigating "My Essays" (for students)
• What does it mean to waive the right to view a recommendation?
• How to change the status of a college application
• (For Students) Linking the Common App to Overgrad
• (For Students) Request Counselor Recommendation

View all 13

Financial Aid & Scholarships 4

• (For Students) Navigating Financial Aid Tracking
• Comparing Financial Aid Award Letters
• How to add financial aid letter data to Overgrad
• (For Students) Search, follow, and track Scholarships

Getting Started 6

• Signing up as an educator with a school or district
• Overgrad Onboarding Checklist
• Resetting a forgotten password (for educators)
• Downloading classroom materials and lesson plans
• Using "My Future" With Students - A Sample Scope and Sequence

View all 6

Educator Accounts 7

• Changing your password when you are logged in
• Creating educator accounts at your organization
• Deleting educator accounts
• Changing Educator Access and Permissions
• Updating your Educator Notifications

View all 7

Managing Students 19

• Changing a student password as an educator
• Creating a spreadsheet to bulk upload students
• Creating an individual student account as an educator
• Deleting a student account
• Bulk uploading student accounts using a spreadsheet

View all 19

Data Imports & Integrations 8

• Downloading and analyzing upload errors
• Uploading GPAs in bulk
• Uploading test scores in bulk
• Creating a spreadsheet for test scores - bulk upload
• Creating the spreadsheet for bulk uploading GPAs

View all 8

Monitoring & Reporting 13

• [For Educators] Exporting Activities Data Using Custom Reports
• Milestone Reporting
• Creating and editing reports
• Report Building Best Practices
• Using Rollup Fields and Customized Student Lists

View all 13

Exploration & Planning Tools 8

• Admissibility Categories, Explained
• Admissions Insights - How it Works, Information Reported, and Recommended Use
• Creating, Adding, and Deleting Institution Tags
• Custom Fields for Applications
• Supporting Students with Essays

View all 8

College Applications & Common App 2

• Application Manager Settings
• Pausing Student Applications and Document Requests

eDocs 11

• (For High Schools) How to upload and send Documents to Universities.
• How to upload a letter of recommendation without an Overgrad account
• How to upload a letter of recommendation with an Overgrad account
• How to send a letter of recommendation to a university or college
• How to upload your school profile and automatically attach it to transcripts

View all 11

Communication & Outreach 6

• Sending Mass Messages in Overgrad as an educator
• Tasks in Overgrad: Adding, Viewing, and Exporting
• Assigning Tasks, Adding Notes, and Sending Messages in Bulk
• Interactions: Adding, Editing, Deleting, and Exporting in Overgrad
• Interactions: Creating, Applying and Deleting Tags

View all 6

Financial Aid & Scholarships 4

• Financial Aid Tracking for FAFSA Alternatives
• Financial Aid Glossary
• Creating Scholarships
• Editing, Duplicating, and Deleting Scholarships

Milestones 5

• Customizing and Navigating Milestones for Educators
• Managing Milestone Plans
• Developing Milestone Plans
• Milestones: Dashboard and Reporting
• Transition Milestones

Events 4

• Events: Creating an Event
• Events: Adding Forms to an Event
• Events: Registration & Attendance
• Rep Visits: Set-up and Management

Programs 3

• Creating Programs
• Editing Programs
• Exporting List of Followed Programs & Statuses

Course Planner 5

• How to delete courses as an educator
• How to build a spreadsheet for importing courses
• How to edit a course
• How to add an individual course
• How to set Course Requirements

Data Management 4

• SIS Integration
• Pulling Data from CCGI / California Colleges
• Trek AI Chatbot — Student Safety & Privacy Overview
• Is my data secure?

Reporting 0

Getting Started 3

• Accessing Overgrad as a parent/guardian
• Resetting a forgotten password (for parents)
• (For Parents and Guardians) Navigating Your Overgrad Dashboard

Supporting Your Student 2

• (For Parents & Guardians) Viewing and Registering for Events
• Using Overgrad's college search features with your student(s)

Rep Visits 1

• (For Universities) Rep Visits through Overgrad

eDocs 1

• (For Universities and Colleges) Downloading Transcripts and Letters of Recommendation

Future Ready NYC (FRNYC) 9

• Overgrad and FRNYC Overview
• Identify FRNYC in Overgrad
• View, Add, or Remove Student FRNYC Status
• FRNYC Student Requirements for Overgrad
• Monitor Career Survey completion for FRNYC students

View all 9

STARS Milestones 3

• STARS Milestones Integration Overview
• STARS Fields
• STARS Experiences

Alumni Tracking 9

• Alumni Milestones (for Overgrad Success)
• Enrollment Terms and Calculations Explained
• Managing Manual Enrollments
• Sending Text Messages
• Importing Interactions

View all 9

Alumni Reporting 4

• Alumni Persistence Report (Example)
• Alumni Completion Report (Example)
• Alumni Transition Report (Example)
• Alumni Support Report (Example)

CBOs 0

IECs 0

Parent Accounts 0

Parent FAQs 0