When you send (or resend) welcome emails, every student who hasn't activated their Overgrad account yet gets an email like the one below. It has a button they click to activate their account and set their password.
TABLE OF CONTENTS
What's in the email
The activation link works for 180 days. If a student's link has expired, or they can't find the email, send it again (see below). Each new email has a fresh link.
Note: Students who created their own Overgrad account, instead of being added by their school, get a slightly different email with a Verify Account button.
Sending or resending welcome emails
You can send welcome emails to a whole graduating class or to one student at a time. For step-by-step instructions, read How to (re)send student "Welcome Emails".
Troubleshooting
- If the email isn't in their inbox, they should check their spam or junk folder.
- Adding hello@overgrad.com to their contacts can help future Overgrad emails arrive.
- Once they've activated their account, they won't get another welcome email. If they forget their password, they should reset it from the login page.
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